Direct Billing for Psychotherapy in Toronto & Across Ontario
No upfront payments. No complicated paperwork. Just therapy made easier.
At Feel Your Way Therapy, we know that starting therapy can feel like a big step — and worrying about payments or insurance claims shouldn’t make it harder. That’s why we’re proud to offer direct billing for psychotherapy and counselling services with many major insurance providers.
Whether you’re booking your first session or continuing your mental health journey, direct billing can save you time, reduce stress, and make therapy more accessible.
What is Direct Billing for Therapy?
Direct billing means we submit your session invoice directly to your insurance provider, so you don’t have to pay out of pocket and wait for reimbursement.
Here’s how it works:
1. You book your session — either in-person in Toronto or online anywhere in Ontario.
2. We verify your coverage — our Admin team confirms your eligibility with your insurer.
3. You attend your session — focusing fully on your well-being, not your payment.
4. We submit the claim — your insurer pays us directly for covered services.
5. You pay only the difference — if your plan doesn’t cover 100%, we’ll let you know in advance.
However, please note that this service is not guaranteed for all cases, so we recommend confirming your eligibility before your first appointment.
Why Choose Direct Billing for Psychotherapy?
Direct billing offers more than just convenience:
• No upfront payment — keep your cash flow for other priorities.
• Less paperwork — we handle claim submissions so you don’t have to.
• Faster access to care — get started without waiting for reimbursement.
• Reduced financial stress — one less barrier between you and the help you need.
• Confidence in coverage — we confirm your eligibility before you start.firming your eligibility before your first appointment.
Confirm Your Eligibility
Insurance plans differ — even within the same provider. To avoid any surprises, we encourage you to contact our Admin team before booking your session to:
• Check if your plan covers direct billing.
• Verify which therapist(s) you can see under your plan.
• Avoid surprises by knowing exactly what’s covered.
We’ll guide you through the process step-by-step so you feel confident from the start..
What If My Insurance Provider Isn’t Listed?
If your provider isn’t mentioned above or if you’re not eligible for direct billing, you can still:
Pay for your session upfront.
Submit the receipt to your insurer for reimbursement.
Most insurance plans reimburse services by a Registered Psychotherapist or Registered Social Worker, even without direct billing. Our team will gladly provide any documentation you need to facilitate your claim.
Why Can You Direct Bill With Certain Therapists But Not Others?
Insurance companies set their own requirements for therapists to be approved for direct billing. This may include:
Registration with a specific professional college.
Minimum years of clinical experience.
Additional insurer-specific authorizations.
If your chosen therapist isn’t set up for direct billing with your provider, that doesn’t mean you’re not covered — you may just need to submit receipts manually.
Frequently Asked Questions
Is direct billing available for online therapy?
Yes. If your plan covers virtual psychotherapy, we can direct bill for online sessions across Ontario.
Can students use direct billing?
Many student plans cover psychotherapy — eligibility depends on your provider.
What happens if my claim is declined?
You’ll be responsible for payment, but we’ll help you understand why and how to resolve it.
Who Benefits Most from Direct Billing?
• Busy professionals who don’t have time to manage insurance paperwork.
• Families managing multiple healthcare needs.
• Newcomers to Canada who want therapy without financial barriers.
• Anyone on a tight budget who needs to avoid upfront costs.
Questions?
Making therapy easier to access is at the heart of what we do. Whether you’re looking for individual therapy, child therapy, couples counselling, or family sessions, our team is here to support you — without the stress of upfront payments. If you have any questions or would like more information about direct billing, reach out to our Admin team anytime. We’ll do our best to make your journey toward wellness as smooth as possible.
Insurance Providers We Direct Bill
We can direct bill for psychotherapy and counselling services with:
1. Blue Cross (including IFHP and VAC programs)
Available for: All members of our team with RSW, RP and RP(Q) credentials.
2. GreenShield, MÉDIC Construction (GreenShield Insurance), and SSQ Insurance
Available for: All members of our team with RSW, RP and RP(Q) credentials.
3. All Registered Insurance Providers under Telus Health (including Manulife, Desjardins, Canada Life, etc.)
Please note: SunLife does not currently allow direct billing for psychotherapy services. We apologize for any inconvenience.