Direct Billing · Toronto & Ontario
No upfront payments · We handle the claim

Direct Billing for Psychotherapy in Toronto & Across Ontario

No upfront payments. No complicated paperwork. Just therapy made easier.

At Feel Your Way Therapy, we know that starting therapy can feel like a big step — and worrying about payments or insurance claims shouldn’t make it harder. That’s why we’re proud to offer direct billing for psychotherapy and counselling services with many major insurance providers.

We submit the claim
You skip the out-of-pocket wait
Have any questions? Send us a message.
Contact us
How it works

What is Direct Billing for Therapy?

Whether you’re booking your first session or continuing your mental health journey, direct billing can save you time, reduce stress, and make therapy more accessible. Direct billing means we submit your session invoice directly to your insurance provider, so you don’t have to pay out of pocket and wait for reimbursement.

1

You book your session

Either in-person in Toronto or online anywhere in Ontario.

2

We verify your coverage

Our Admin team confirms your eligibility with your insurer.

3

You attend your session

Focusing fully on your well-being, not your payment.

4

We submit the claim

Your insurer pays us directly for covered services.

5

You pay only the difference

If your plan doesn’t cover 100%, we’ll let you know in advance.

However, please note that this service is not guaranteed for all cases, so we recommend confirming your eligibility before your first appointment.

More than convenience

Why Choose Direct Billing for Psychotherapy?

Direct billing offers more than just convenience:

  • No upfront payment — keep your cash flow for other priorities.
  • Less paperwork — we handle claim submissions so you don’t have to.
  • Faster access to care — get started without waiting for reimbursement.
  • Reduced financial stress — one less barrier between you and the help you need.
  • Confidence in coverage — we confirm your eligibility before you start.
Before you book

Confirm Your Eligibility

Insurance plans differ — even within the same provider. To avoid any surprises, we encourage you to contact our Admin team before booking your session to:

  • Check if your plan covers direct billing.
  • Verify which therapist(s) you can see under your plan.
  • Avoid surprises by knowing exactly what’s covered.

We’ll guide you through the process step-by-step so you feel confident from the start.

What If My Insurance Provider Isn’t Listed?

If your provider isn’t mentioned below or if you’re not eligible for direct billing, you can still:

  • Pay for your session upfront.
  • Submit the receipt to your insurer for reimbursement.

Most insurance plans reimburse services by a Registered Psychotherapist, even without direct billing. Our team will gladly provide any documentation you need to facilitate your claim.

Why Can You Direct Bill With Certain Therapists But Not Others?

Insurance companies set their own requirements for therapists to be approved for direct billing. This may include:

  • Registration with a specific professional college.
  • Minimum years of clinical experience.
  • Additional insurer-specific authorizations.

If your chosen therapist isn’t set up for direct billing with your provider, that doesn’t mean you’re not covered — you may just need to submit receipts manually.

Insurance providers we direct bill

We can direct bill for psychotherapy & counselling with:

1

Blue Cross (including IFHP and VAC programs)

Available for: All members of our team with RP and RP(Q) credentials.
2

GreenShield, MÉDIC Construction (GreenShield Insurance), and SSQ Insurance

Available for: All members of our team with RP and RP(Q) credentials.
3

SunLife Insurance

Available for: All members of our team with RP and RP(Q) credentials.
4

All Registered Insurance Providers under Telus Health (including Manulife, Desjardins, Canada Life, etc.)

Available for: Team members with RP credentials – Arkadiy, Maksym and Samira.
5

NIHB (First Nations)

Available for: Team members with RP credentials – Arkadiy, Maksym and Samira.
Who it’s for

Who Benefits Most from Direct Billing?

Busy professionals

Who don’t have time to manage insurance paperwork.

Families

Managing multiple healthcare needs.

Newcomers to Canada

Who want therapy without financial barriers.

Anyone on a tight budget

Who needs to avoid upfront costs.

Frequently asked questions

Direct billing, answered

Yes. If your plan covers virtual psychotherapy, we can direct bill for online sessions across Ontario.
Many student plans cover psychotherapy — eligibility depends on your provider.
You’ll be responsible for payment, but we’ll help you understand why and how to resolve it.
Questions?

Making therapy easier to access is at the heart of what we do.

Whether you’re looking for individual therapy, child therapy, couples counselling, or family sessions, our team is here to support you — without the stress of upfront payments. If you have any questions or would like more information about direct billing, reach out to our Admin team anytime.

Visit us

In-person in Toronto, online across Ontario

Address
455 Spadina Ave, Unit #202
Toronto, ON M5S 2G8
Office hours
Monday – Sunday · 9 AM – 8 PM
Learn more